Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Getting Error message pop up "An error occurred while downloading report" in embedded report

Hello, I have a embeeded Powe Bi report . When a user clicks on Gross Sales button it throws a pop up message saying  "An error occurred while downloading report" .Where as it works fine in desktop ...
Power BI Embedded
Icey's avatar
Icey
Community Support
4 years ago

Hi Anonymous ,

 

First of all, what are you using? Power BI Service or Power BI Report Server? Based on your description, I guess it should be Power BI Service, right?

 

Best Regards,

Icey

Anonymous's avatar
Anonymous
Not applicable
4 years ago
  • Yes i am using power bi service
  • Icey's avatar
    Icey
    Community Support
    4 years ago

    Hi Anonymous ,

     

    Since you are using Power BI Service, I will move your post from Report Server forum to Service forum.

     

    Then, could you share me some details to help check your issue?

     

    1. What's your Service version?

     

    2. In what type of workspace is the report stored? Classic or New?

     

    3. What's the license mode of the workspace?

     

    4. What's the SKU?

     

    5. When did this issue start appearing? Are all reports like this?

     

     

    Best Regards,

    Icey