Forum Discussion
Getting Error When using Power BI Add-in in Power Point
Can somebody help me out on this error.
My system configuration
OS : Windows 10 Pro
Version : 21H2
OS Build : 19044.1645
Experience : Windows Feature Experience Pack 120.2212.4170.0
Browser: Microsoft Edge Version 102.0.1245.33 (Official build) (64-bit)
5 Replies
- v-luwang-msftCommunity Support
Hi FarhanAhmed ,
This issue is related to the browser Power BI uses to open up the pop-up connector window. Depending on your current device and version of Power BI, it may be trying to open this window in IE11, which is no longer supported for use with Smartsheet.
There are a few things you can try to resolve this:
- Try adjusting the Power BI settings in File > Options > Security > Authentication Browser > Enable "Use my default browser"
- Update your computer's Default Browser to Chrome, Edge, or Firefox through Start > Default Apps > Browser
- Try uninstalling Power BI, restart your computer, and re-install Power BI from the Microsoft Store
similar error refer:
https://community.powerbi.com/t5/Desktop/Cannot-refresh-data-Browser-not-supported/td-p/2087069
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Best RegardsLucien
- FarhanAhmedCommunity Champion
Unfortunately no success.. Still same issue.
- JamesH0701New Member
same problem here, tried everything but failed, have u solved yet?
- FarhanAhmedCommunity Champion
Unfortunately, not yet..still trying different ways but no success
- AnonymousNot applicable
Hmmm, have you tried logging into PowerPoint using your MS / Office 365 account? Also, set default browser to either Google Chrome / Fire Fox (preferably Ent. Vers.)? Maybe try Run as administrator on PP see if that allows you run that Add-on or check the perms for Add-ons in PP?
Andre