Forum Discussion

FarhanAhmed's avatar
FarhanAhmed
Community Champion
4 years ago

Getting Error When using Power BI Add-in in Power Point

Can somebody help me out on this error.

 

My system configuration

 

OS : Windows 10 Pro

Version : 21H2

OS Build : 19044.1645

Experience : Windows Feature Experience Pack 120.2212.4170.0

Browser: Microsoft Edge Version 102.0.1245.33 (Official build) (64-bit)

 

 

 

5 Replies

  • v-luwang-msft's avatar
    v-luwang-msft
    Community Support

    Hi FarhanAhmed ,

    This issue is related to the browser Power BI uses to open up the pop-up connector window. Depending on your current device and version of Power BI, it may be trying to open this window in IE11, which is no longer supported for use with Smartsheet.

    There are a few things you can try to resolve this:

    1. Try adjusting the Power BI settings in File > Options > Security > Authentication Browser > Enable  "Use my default browser"
    2. Update your computer's Default Browser to Chrome, Edge, or Firefox through Start > Default Apps > Browser
    3. Try uninstalling Power BI, restart your computer, and re-install Power BI from the Microsoft Store

    similar error refer:

    https://community.powerbi.com/t5/Desktop/Cannot-refresh-data-Browser-not-supported/td-p/2087069 

     

    Did I answer your question? Mark my post as a solution!


    Best Regards

    Lucien

     

    • FarhanAhmed's avatar
      FarhanAhmed
      Community Champion

      Unfortunately no success.. Still same issue.

  • same problem here, tried everything but failed, have u solved yet?

    • FarhanAhmed's avatar
      FarhanAhmed
      Community Champion

      Unfortunately, not yet..still trying different ways but no success 

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hmmm, have you tried logging into PowerPoint using your MS / Office 365 account? Also, set default browser to either Google Chrome / Fire Fox (preferably Ent. Vers.)? Maybe try Run as administrator on PP see if that allows you run that Add-on or check the perms for Add-ons in PP? 

    Andre