Get data from AWS Connect

Question

Hello,Currently to show AWS Connect data in our model we manually extract it and drop it into the relevant SharePoint folder but we would like to automate this process. I can find all sorts of resources on using AWS Glue for Red Shift or Athena and Power BI, but we need the data within AWS Connect to track agent call metrics. Has anyone successfully set this up?

v-robertq-msft · Answer

Hi, Anonymous&nbsp;
I’m not very familiar with AWS Connect with Power BI, you can refer to these links and find if they are helpful:
https://aws.amazon.com/blogs/big-data/integrate-power-bi-with-amazon-redshift-for-insights-and-analytics/
https://docs.aws.amazon.com/en_us/whitepapers/latest/using-power-bi-with-aws-cloud/connecting-the-microsoft-power-bi-service-to-aws-data-sources.html
https://community.powerbi.com/t5/Power-Query/Connect-data-from-Amazon-AWS-Services/td-p/83767
&nbsp;
Best Regards,
Community Support Team _Robert Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

jraj · Answer

Did you find any solution to load data from AWS connect to power bi? thanks for your response.

rs20 · Answer

I am also looking for that information, just post it over if you have found any source. Did you try using API?

Forum Discussion

Get data from AWS Connect

3 Replies

Related content

Data Days | Connect

Parameterized connections in Data pipelines

Parameterizing connection data

Data Gateway Connection Issue

Connecting to Australian-hosted Smartsheet data