Forum Discussion

ScottDunk's avatar
ScottDunk
Frequent Visitor
4 years ago

Gen2 Metrics App: Error processing data in dataset

Hi,   We have just switched over to Premium Gen2 and have installed the latest version of the app.   Followed the steps to "connect" and then get red bar at top with "Error processing data in dat...
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deanismael's avatar
deanismael
Advocate II
4 years ago

Same experience here. Our problem related to the capacity Id, which when re-entered, finally resolved the data set error. 

  • Josh_Boj's avatar
    Josh_Boj
    Advocate I
    4 years ago

    Apparently you have to type in the ID...no copy/paste.  Guess I'm an idiot for not trying that earlier, but thought I'd share just in case others were having the same issue.