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edhans
Super User
Super User

Gateway status emails or alerts?

Is there any way to configure an alert from the Power BI service when one or more gateways are not working? I have 3 in a single cluster and when I went to install the January 2018 updated gateway, I went to the Admin page for the gateways first so I could make sure they were all ok after the update, and to my surprise 2 of the 3 were disconnected!

 

No clue why, and no notification either. The notification would have been when reports failed to run had the 3rd of 3 failed for whatever reason.

After installing the update on all machines, all 3 are ok again.

I'd like to be proactive though in ensuring the gateway cluster is healthy, but not by forcing me to go to it every day and ensure they are ok.

Is there a way to get an email or some sort of notification if one or more nodes is offline for a prolonged period of time (longer than it would take for a PC to reboot after installing updates for example).



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MCSA: BI Reporting
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v-yuezhe-msft
Employee
Employee

@edhans,

Currently, it is not possible to get email or notifications when gateway is offline unless we go to the manage gateway page to check the status. There is an idea about this issue, please vote it up.

https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/18100489-gateway-error-notificati...


Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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3 REPLIES 3
v-yuezhe-msft
Employee
Employee

@edhans,

Currently, it is not possible to get email or notifications when gateway is offline unless we go to the manage gateway page to check the status. There is an idea about this issue, please vote it up.

https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/18100489-gateway-error-notificati...


Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks Lydia. I voted. Kind of hard to believe this wasn't added in the past year since that user voice recommendation was posted, especially with all the great new functionality via the clusters we have access to now.

Hope it is added soon.



Did I answer your question? Mark my post as a solution!
Did my answers help arrive at a solution? Give it a kudos by clicking the Thumbs Up!

DAX is for Analysis. Power Query is for Data Modeling


Proud to be a Super User!

MCSA: BI Reporting

How about listening from SQL/SSAS xevent trace for "Power BI Model Tracker" events? If those stop, then gateway is down.

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