Gateway status emails or alerts?

[edhans]

Is there any way to configure an alert from the Power BI service when one or more gateways are not working? I have 3 in a single cluster and when I went to install the January 2018 updated gateway, I went to the Admin page for the gateways first so I could make sure they were all ok after the update, and to my surprise 2 of the 3 were disconnected!

No clue why, and no notification either. The notification would have been when reports failed to run had the 3rd of 3 failed for whatever reason.

After installing the update on all machines, all 3 are ok again.

I'd like to be proactive though in ensuring the gateway cluster is healthy, but not by forcing me to go to it every day and ensure they are ok.

Is there a way to get an email or some sort of notification if one or more nodes is offline for a prolonged period of time (longer than it would take for a PC to reboot after installing updates for example).

[v-yuezhe-msft · Accepted solution]

@edhans,

Currently, it is not possible to get email or notifications when gateway is offline unless we go to the manage gateway page to check the status. There is an idea about this issue, please vote it up.

https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/18100489-gateway-error-notificati...


Regards,
Lydia

[edhans]

Thanks Lydia. I voted. Kind of hard to believe this wasn't added in the past year since that user voice recommendation was posted, especially with all the great new functionality via the clusters we have access to now.

Hope it is added soon.

[kaarel]

How about listening from SQL/SSAS xevent trace for "Power BI Model Tracker" events? If those stop, then gateway is down.