Forum Discussion
Gateway refresh failing getting data from URL
Hi guys, we have a report that has a few different sources. our access system, A covid stats file on GitHub. and a few others.
The refresh has been working for almost a year, but all of a sudden, in the last week, its been failing.
the error says it cant connect to the github file.
Running it from desktop works
every now and then the refresh works
the error ;
Details Type Start End Status Message
| Scheduled | 4/20/2021, 11:02:17 AM | In progress | ||||||||
| Scheduled | 4/20/2021, 9:02:08 AM | 4/20/2021, 9:27:49 AM | Completed | |||||||
Hide | On demand | 4/20/2021, 7:50:49 AM | 4/20/2021, 7:54:02 AM | Failed | There was an error when processing the data in the dataset. | |||||
|
Any idea whats going on and how to fix it?
thanks guys
ian
4 Replies
- NimaiAhluwalia
Continued Contributor
Hello IanCockcroft
By looking at the error the problem is from the source.
Try configuring the gateway again or re-publish the report to the service, you can also try to open a support ticket for free if you are PRO user!
IF MY SOLUTION HELPED YOU PLEASE DO HIT A LIKE AND ACCEPT IT AS A SOLUTION IF IT SOLVES YOUR ERROR!
- aj1973
Community Champion
Hi IanCockcroft
If it's been working for a year and stoped plus if the Desktop can still do the refresh then you need to update your Gateway and/or check out the Gateway.
- AnonymousNot applicable
Hi IanCockcroft ,
As the official document said, You should always ensure that basic requirements for refresh are met and verified. These basic requirements include:
- Verify the gateway version is up to date
- Verify the report has a gateway selected - if not, the datasource may have changed or might be missing.
In addition, please also try #fiddler-trace to find out the exact reason.
Refer to:
https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-troubleshooting-refresh-scenarios
Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. - AnonymousNot applicable
Hi IanCockcroft ,
Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it.Best Regards,
Eyelyn Qin