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Hi, first of all thank you for reading...
I´m new in POWER BI enviroment, the last week the automatic updates were working without problem, but this monday started showing problems. ´ve try deleting ON-PREMISES GATEWAY then installing the new version but it seams that can´t conect to the cluster... or that what I undestand. This is the problem...
best regards
Ninguna de las instancias de puerta de enlace de este clúster está conectada. A continuación encontrará más información sobre los errores específicos de cada instancia de puerta de enlace.Ocultar detalles
Identificador de actividad: | 365ee585-7600-4634-8c97-bc47dfb23d61 |
Identificador de la solicitud: | e5577d2a-a604-5602-7edc-f7609a84f153 |
URI de clúster: | https://wabi-south-central-us-redirect.analysis.windows.net |
Código de estado: | |
Hora: | Thu Nov 29 2018 09:58:14 GMT-0600 (hora estándar central) |
Versión: | 13.0.7382.186 |
DATA: | Gateway on endpoint '<ii>sb://wabi-south-central-us-relay36.servicebus.windows.net/da73f97f-bb00-465e-8a0c-fc7fe9f6f3e8/</ii>' is unreachable. |
Hi @EdgarEstrella,
Have you solved your problem?
If you have solved, please accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.
If you still need help, please feel free to ask.
Best Regards,
Cherry
hi everybody, I ain't solve the problem, it seems that gateway installed in the server is down or associated to another user, later today i'll be working with my IT department to change the configuration of the gateway, I hope this solve the problen and I can update automaticaly the reports.
Hi, at last it work.
The user credentials that was configurated in the on-premises gateway, those not worked anymore, so now I update with my user the gateway and I am able to configurate automatic updates with sources in my company server.
thanks so much for the help
best regards to all
Hi @EdgarEstrella,
If I understand your scenario correctly that you have problems when you configure the gateway?
Please uninstall the on-premises gateway and reinstall the latest version on-premises gateway.
If you still get error, please share the screenshots of the error message.
Best Regards,
Cherry
@EdgarEstrella hello!
Man look this article about all troubleshotting that is possible... be sure that all port are open, sometimes your IT department could change some port into firewall or something like that.
article: https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-tshoot
Please let me know if you got a solution!