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Z_BI's avatar
Z_BI
Frequent Visitor
2 years ago
Solved

Gateway on Virtual Machine with 2 account

Hi everyone.
I have a Virtual Machine where I installed On-Premises Data Gateway (Personal mode).
In the Virtual Machine I have 2 users who can access it.
1 - admin
2 - dev
Until a few weeks ago this Gateway was linked to the "dev" user, now I know that upon entering the Virtual Machine the gateway is sometimes operational and active by the "admin" user and this blocks the correct functioning and consequent refresh of the report to which is connected.
So I need to terminate the Gateway task linked to the "admin" user and activate it on the "dev" user.
I honestly don't understand what happened.
How can I make the gateway work and be installed on the Virtual Machine but only with "dev" accounts?

 

Thnx a lot

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi Z_BI ,

     

    You can install the gateway on a "Dev" and turn it off when you don't want to do any refreshing, so that the gateway will not be active.

     

    Hope it helps!

     

    Best regards,
    Community Support Team_ Scott Chang

     

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Z_BI ,

     

    You can install the gateway on a "Dev" and turn it off when you don't want to do any refreshing, so that the gateway will not be active.

     

    Hope it helps!

     

    Best regards,
    Community Support Team_ Scott Chang

     

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.