HI,we have few on prem gateways that frequently go offline and unless we monotor the gateway page we dont know the status.Is there anyway to get alerts when it goes offline? The On prem gateway service on the server is running but still its shows the status as offline. If the service is stopped on the gateway server, can we have the alerts emails sent out from the server?

Hi, Anonymous Power BI does not have out-of-the box monitoring functionality to monitor your On-premises data gateway. It is not supported to get email or notifications currently when gateway is offline. As a workaround, you can try to use Power Automate/Logic Apps to do an API call per gateway to get gateway status and then save the data for analysis. For more informations, please refer to this document. Monitor your On-premises data gateway with Azure and Power BI You can also vote for this idea and add your comment to make this feature coming soon. Best Regards,Community Support Team _ Eason

Gateway offline alert notification | Microsoft Fabric Community

4 Replies

v-easonf-msft
Community Support
4 years ago
Hi, Anonymous

Power BI does not have out-of-the box monitoring functionality to monitor your On-premises data gateway. It is not supported to get email or notifications currently when gateway is offline.

As a workaround, you can try to use Power Automate/Logic Apps to do an API call per gateway to get gateway status and then save the data for analysis.

For more informations, please refer to this document.

Monitor your On-premises data gateway with Azure and Power BI

You can also vote for this idea and add your comment to make this feature coming soon.

Best Regards,
Community Support Team _ Eason
nitishsh91
Solution Supplier
4 years ago
Hi Anonymous

If you have log analytics enabled for that machine then you can configure alerts based on if process\service is going own otherwise you can have a basic powershell\batch script running on your server via task maanger or VSTS pipeline and send a mailer when the service goes down.
luke-novacek
Helper I
1 day ago
As far as I know there is still no built-in alert - the gateway page shows the status only when you look. The workaround suggested here works: a Power Automate flow or a Logic App that polls the gateway API, one gateway at a time.
If a ready-made option helps: I built GatewayLens, a free, open-source console for gateway admins.
every cluster and its members on one screen
an alert when a member goes down, and when it is back: a Windows notification, a sound, or a message to a Teams workflow or Power Automate flow
a member counts as down only after two checks in a row, so one slow answer wakes nobody
It alerts while it is running - on a PC or a wall screen - so it is not a server-side monitor. GatewayLens on GitHub
luke-novacek
Helper I
1 day ago
As far as I know there is still no built-in alert - the gateway page shows the status only when you look. The workaround suggested here works: a Power Automate flow or a Logic App that polls the gateway API, one gateway at a time.
If a ready-made option helps: I built GatewayLens, a free, open-source console for gateway admins.
every cluster and its members on one screen
an alert when a member goes down, and when it is back: a Windows notification, a sound, or a message to a Teams workflow or Power Automate flow
a member counts as down only after two checks in a row, so one slow answer wakes nobody
It alerts while it is running - on a PC or a wall screen - so it is not a server-side monitor. GatewayLens on GitHub