Gateway offline alert notification

[Anonymous]

HI,

we have few  on prem gateways that frequently go offline and unless we monotor the gateway page we dont know the status.

Is there anyway to get alerts when it goes offline?  The On prem gateway service on the server is running but still its shows the status as offline. If the service is stopped on the gateway server, can we have the alerts emails sent out from the server?

[v-easonf-msft · Accepted solution]

Hi, @Anonymous 

Power BI does not have out-of-the box monitoring functionality to monitor your On-premises data gateway. It is not supported to get email or notifications currently when gateway is offline.

As a workaround, you can try to use Power Automate/Logic Apps to do an API call per gateway to get gateway status and then save the data for analysis.

For more informations, please refer to this document.

Monitor your On-premises data gateway with Azure and Power BI 

You can also vote for this  idea  and add your comment to make this feature coming soon.

Best Regards,
Community Support Team _ Eason

[nitishsh91]

Hi @Anonymous 

If you have log analytics enabled for that machine then you can configure alerts based on if process\service is going own otherwise you can have a basic powershell\batch script running on your server via task maanger or VSTS pipeline and send a mailer when the service goes down.