Forum Discussion
Gateway offline alert notification
HI,
we have few on prem gateways that frequently go offline and unless we monotor the gateway page we dont know the status.
Is there anyway to get alerts when it goes offline? The On prem gateway service on the server is running but still its shows the status as offline. If the service is stopped on the gateway server, can we have the alerts emails sent out from the server?
Hi, Anonymous
Power BI does not have out-of-the box monitoring functionality to monitor your On-premises data gateway. It is not supported to get email or notifications currently when gateway is offline.
As a workaround, you can try to use Power Automate/Logic Apps to do an API call per gateway to get gateway status and then save the data for analysis.
For more informations, please refer to this document.
Monitor your On-premises data gateway with Azure and Power BI
You can also vote for this idea and add your comment to make this feature coming soon.
Best Regards,
Community Support Team _ Eason
2 Replies
- v-easonf-msft
Community Support
Hi, Anonymous
Power BI does not have out-of-the box monitoring functionality to monitor your On-premises data gateway. It is not supported to get email or notifications currently when gateway is offline.
As a workaround, you can try to use Power Automate/Logic Apps to do an API call per gateway to get gateway status and then save the data for analysis.
For more informations, please refer to this document.
Monitor your On-premises data gateway with Azure and Power BI
You can also vote for this idea and add your comment to make this feature coming soon.
Best Regards,
Community Support Team _ Eason 
nitishsh91Solution Supplier
Hi Anonymous
If you have log analytics enabled for that machine then you can configure alerts based on if process\service is going own otherwise you can have a basic powershell\batch script running on your server via task maanger or VSTS pipeline and send a mailer when the service goes down.