Forum Discussion

Helper I

7 years ago

Gateway not working correctly

Hi guys, Today I was trying to configure a schedule refresh for a data set with my on-premises gateway. To my surprise the gateway connection is "not configured correctly". Taking a closer...

Super User

7 years ago

Hi there

When you create a data source you need to make sure that both the server and database can be contacted with the credentials and verified.

You should then select the option from the drop down to get it working?

Helper I

7 years ago

Hi,

Thanks for your answer, unfortunately it does not address the issue I described. Connection and credentials are verified and connected except for this nameless database that i dont know where it comes fron

GilbertQ
Super User
7 years ago
Hi there

When you say nameless database what do you mean by that?

A database name that does not exist?
- reymalave
  Helper I
  7 years ago
  Hi @giobertq,
  
  Take a look at the first image. It has a green checkmark and is connected to the server and the db then it has a red X with the same address pointing to a "" (nameless or blank ) database. This is the issue I dont really know why is this connection here and can not erase it.
  
  Thanks,
  
  Reynaldo
- reymalave
  Helper I
  7 years ago
  Hi GilbertQ,
  
  Take a look at the first image. It has a green checkmark and is connected to the server and the db then it has a red X with the same address pointing to a "" (nameless or blank ) database. This is the issue I dont really know why is this connection here and can not erase it.
  
  Thanks,
  
  Reynaldo
  - kcantor
    Community Champion
    7 years ago
    reymalave
    
    Check in your data model in your pbix file. You may have accidentally created an erroneous connection. If you remove the connection(attempt) from the model, the gateway will not try to connect to it. Those connections appear because the model tells the service that the connection should exist.