Forum Discussion
Gateway not visible for all users
Microsoft Support came back to us the next day , but the issue was mysteriously solved in the meantime.
After hours of waiting, I got my error message, unfortunately, not too entlightning:
EUhlich, have you tried with another admin user? Luckily, we could fix it through another user's account who alsa was an admin of the gateway, otherwise it would be a real disaster, as many reports are very important and used by a lot of people in Direct Query mode...
Still, I worry, because I do not know what it has been
We have the same issue here. Gateway is somehow not available/visiable anymore. Same error message.
That's a shame. Can you create and register a new gateway on the same account? because for me, I can not even install a new gateway elsewhere, with strange error message (without any details, just informing me that c reating a new gateway failed).