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Abrar786's avatar
Abrar786
Helper I
3 years ago
Solved

Gateway invalid credential error

Hello, I am receiving the following error message while performing a refresh in Power BI online (service), but it works fine in the desktop version.   {"error":{"code":"DM_GWPipeline_Gateway_Inval...
Need Help
  • markfast's avatar
    markfast
    3 years ago

    I just got it to work! I upgraded the MySQL Connector/NET version from .28 to .32 on the gateway. Restarted the gateway and it refreshed successfully. The current latest release (.33) does not work.

     

    https://downloads.mysql.com/archives/c-net/

markfast's avatar
markfast
Frequent Visitor
3 years ago

I have the exact same issue. The cloud service refreshes stopped working the night of July 2 after months of uptime. We've tried deleting the cloud data and re-publishing, installing a new gateway, tried a new user credentials to the MySQL db, uploaded a basic report with 1 table from the db, and nothing has resolved this. Literally going insane trying to figure out what changed one night.

markfast's avatar
markfast
Frequent Visitor
3 years ago

I just got it to work! I upgraded the MySQL Connector/NET version from .28 to .32 on the gateway. Restarted the gateway and it refreshed successfully. The current latest release (.33) does not work.

 

https://downloads.mysql.com/archives/c-net/

  • Abrar786's avatar
    Abrar786
    Helper I
    3 years ago

    Hi markfast ,

    Thank you for the update. After upgrading the MySQL Connector/NET version from .28 to .32, it started working.