Forum Discussion

Abrar786's avatar
Abrar786
Helper I
3 years ago
Solved

Gateway invalid credential error

Hello, I am receiving the following error message while performing a refresh in Power BI online (service), but it works fine in the desktop version.   {"error":{"code":"DM_GWPipeline_Gateway_Inval...
Need Help
  • markfast's avatar
    markfast
    3 years ago

    I just got it to work! I upgraded the MySQL Connector/NET version from .28 to .32 on the gateway. Restarted the gateway and it refreshed successfully. The current latest release (.33) does not work.

     

    https://downloads.mysql.com/archives/c-net/

Abrar786's avatar
Abrar786
Helper I
3 years ago

Hi GilbertQ ,

Everything was configured correctly. It was working fine until now. Suddenly, this error started occurring in the last two days. If I refresh on desktop, it works fine, but in Power BI online, it throws the above-mentioned error. I have already raised a support ticket with Microsoft.

 

Thank you.

GilbertQ's avatar
GilbertQ
Super User
3 years ago

The only other thing I would suggest is that you have got the latest version of PBI desktop installed?

  • Abrar786's avatar
    Abrar786
    Helper I
    3 years ago

    Hi GilbertQ , 

    Yes, i have installed the latest version of power bi.