Forum Discussion
Abrar786
3 years agoHelper I
Gateway invalid credential error
Hello, I am receiving the following error message while performing a refresh in Power BI online (service), but it works fine in the desktop version. {"error":{"code":"DM_GWPipeline_Gateway_Inval...
- 3 years ago
I just got it to work! I upgraded the MySQL Connector/NET version from .28 to .32 on the gateway. Restarted the gateway and it refreshed successfully. The current latest release (.33) does not work.
GilbertQ
3 years agoSuper User
Hi Abrar786
From the error it is saying that you have not entered the credentials for your MySql source.
If not done yet, you have to also install and configure a gateway to connect to MySql source.
Abrar786
3 years agoHelper I
Hi GilbertQ ,
Everything was configured correctly. It was working fine until now. Suddenly, this error started occurring in the last two days. If I refresh on desktop, it works fine, but in Power BI online, it throws the above-mentioned error. I have already raised a support ticket with Microsoft.
Thank you.