Forum Discussion
Gateway installation error - Network request returned unexpected errors
Hi D_Lav ,
I am wondering if the issue is in DNS policies - perhaps the you do not have a public DNS resolver? Are you allowing all the possible domains - they should be *.powerbi.com, *.analysis.windows.net or *. servicebus.windows.net.
OR, do you have some sort of antivirus software that is blocking it? Either by domain or endpoints?
Is there a log being built that maybe gives a hint? That should be at: C:\Users\<GatewayServiceAccount>\AppData\Local\Microsoft\On-premises data gateway\GatewayConfiguratorLogs
OR, you could just run a network trace with something like Fiddler to see where the block might be occuring.i think its solved! FOR some reason, DNS was able to resolve all endpoints except api.powerbi.com. So Powerbi.com could be resolved which was weird. It seemed to be on server side so what we (Security person and i) eventually did was to update C:\Windows\System32\drivers\etc - Hosts file with the following,
api.powerbi.com
api.privatelink.analysis.windows.netAfter this it worked.
Hi D_Lav ,
I am wondering if the issue is in DNS policies - perhaps the you do not have a public DNS resolver? Are you allowing all the possible domains - they should be *.powerbi.com, *.analysis.windows.net or *. servicebus.windows.net.
OR, do you have some sort of antivirus software that is blocking it? Either by domain or endpoints?
Is there a log being built that maybe gives a hint? That should be at: C:\Users\<GatewayServiceAccount>\AppData\Local\Microsoft\On-premises data gateway\GatewayConfiguratorLogs
OR, you could just run a network trace with something like Fiddler to see where the block might be occuring.