Forum Discussion

ElianMachado's avatar
ElianMachado
New Member
5 years ago

Gateway install error

Hello guys, I'm trying to install the gateway on windows 2012 R2 but at the end of the process is giving an error and displaying a very large log to post here, which part of this log can I identify the error to help me solve it?

Need Help

4 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    5 years ago

    Hi there


    What is the error you got?

     

    Without details it is tough to troubleshoot and assist you?

  • v-janeyg-msft's avatar
    v-janeyg-msft
    Community Support
    5 years ago

    Hi, ElianMachado 

     

    It’s my pleasure to answer for you.

    Please check you have checked the min requirements:

    • .NET Framework 4.6 (Gateway release August 2019 and earlier)
    • .NET Framework 4.7.2 (Gateway release September 2019 and later)
    • A 64-bit version of Windows 8 or a 64-bit version of Windows Server 2012 R2 with current TLS 1.2 and cipher suites
    • 4 GB disk space for performance monitoring logs (in default configuration)

    And some related considerations:

    • Gateways aren't supported on Server Core installations.
    • The user installing the gateway must be the admin of the gateway.
    • The gateway can't be installed on a domain controller.
    • If you're planning to use Windows authentication, make sure you install the gateway on a computer that's a member of the same Active Directory environment as the data sources.
    • Don't install a gateway on a computer, like a laptop, that might be turned off, asleep, or disconnected from the internet. The gateway can't run under any of those circumstances.
    • If a gateway uses a wireless network, its performance might suffer.
    • You could install other applications on the gateway machine, but this may degrade gateway performance. If you do install other applications on the gateway machine, be sure to monitor the gateway closely to check if there's any resource contention.
    • You can install up to two gateways on a single computer: one running in personal mode and the other running in standard mode. You can't have more than one gateway running in the same mode on the same computer.

    Reference:https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-install#related-considerations 

    If it doesn’t solve your problem, please feel free to ask me.

     

    Best Regards

    Janey Guo

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.