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Nikhill90's avatar
Nikhill90
Frequent Visitor
8 years ago
Solved

Gateway error message even though it is working fine.

There are 2 problems I am facing.   1) The data set was working for a month and the thing is that it still is. As you can see in the image, it refreshed today morning and this message has been ther...
Need Help
v-huizhn-msft's avatar
v-huizhn-msft
Microsoft Employee
8 years ago

Hi Nikhill90,

I guess it's caused that you use the old version on-premises data gateway. Please update it to the latest version gateway and check if it works fine.

Best Regards,
Angelia

Nikhill90's avatar
Nikhill90
Frequent Visitor
8 years ago

That worked.. Thanks a lot..!! But does that mean every time a new gateway is released, I will have to keep updating it??

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Microsoft Employee
    8 years ago

    Hi Nikhill90,

    You'd better update it. Sometimes, there are compatibility problem between old version and new version.

    Best Regards,
    Angelia