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CalebG
Frequent Visitor

Gateway connections not loading

I've been trying to make gateway connections so that all the info I have in my Power Bi is visible to anyone I share it to. I succesfully made the gateway and connection, yet the data still isn't loading. I'll include a few pictures below but if anyone has any thoughts on what I'm doing wrong, I could use all the help I can get. Thanks!

Screenshot (63).pngScreenshot (64).png

1 ACCEPTED SOLUTION
selinaz
Resolver II
Resolver II

Hi @CalebG ,

 

After establishing the connection between the data source and the gateway, you still need to apply to the corresponding dataset, please open the dataset settings page and map the dataset to the corresponding data source. As the following shows:

selinaz_0-1660025516758.png

selinaz_1-1660025667815.png

Also, if your dashboard contains other datasets, configure the gateway for them as well to ensure that all local datasets are successfully configured.

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

Best regards.

View solution in original post

2 REPLIES 2
selinaz
Resolver II
Resolver II

Hi @CalebG ,

 

After establishing the connection between the data source and the gateway, you still need to apply to the corresponding dataset, please open the dataset settings page and map the dataset to the corresponding data source. As the following shows:

selinaz_0-1660025516758.png

selinaz_1-1660025667815.png

Also, if your dashboard contains other datasets, configure the gateway for them as well to ensure that all local datasets are successfully configured.

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

Best regards.

gauthamboppana
Solution Specialist
Solution Specialist

@CalebG  - What is the error message you are getting?  Are you using on-prem data source or cloud datasource?

Try this step see if it resolves. Make sure the below setting is turned on in gateway cluster setting.

gauthamboppana_0-1659635880621.png

Re-enter the Datasource credentials. Maksure the privacy is set to 'Organistaional'.

gauthamboppana_0-1659636119571.png

 

 

Did I answer your question? Mark my post as a solution! If not, please feel free to ask me.

Also, I would ❤ Kudos if my solution helped.  It is a token of appreciation!

Thank you very much !

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