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jblackburn's avatar
jblackburn
Regular Visitor
8 years ago
Solved

Gateway connection issue + rolling back versions?

Hi,   We've had some issues with the August version of the Gateway (personal). The version we have installed is 14.16.6792.1.    This is the error we're getting:     I've tried to roll b...
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  • jblackburn's avatar
    jblackburn
    8 years ago

    Hi Yuliana,

     

    Thank you for this. I did test the connection as prompted in the link and it failed. We had never opened any of the ports specifically as our gateway was set up to use https. Having checked the Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.dll.config file, it looks like August's update overwrote our previous settings. I've changed 'ServiceBusSystemConnectivityModeString' back  to 'https' rather than 'autodetect' and the gateway is now connecting after a logoff/logon.

     

    Thank you!

v-yulgu-msft's avatar
v-yulgu-msft
Icon for Microsoft Employee rankMicrosoft Employee
8 years ago

Hi jblackburn,

 

Please follow this article to check whether your firewall, or proxy, is blocking connections.

 

Regards,

Yuliana Gu

jblackburn's avatar
jblackburn
Regular Visitor
8 years ago

Hi Yuliana,

 

Thank you for this. I did test the connection as prompted in the link and it failed. We had never opened any of the ports specifically as our gateway was set up to use https. Having checked the Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.dll.config file, it looks like August's update overwrote our previous settings. I've changed 'ServiceBusSystemConnectivityModeString' back  to 'https' rather than 'autodetect' and the gateway is now connecting after a logoff/logon.

 

Thank you!