Forum Discussion

Sea_and_Anne's avatar
Sea_and_Anne
Icon for Helper I rankHelper I
9 years ago

Gateway-appears offline

Hello, I have a personal gateway installed, but everytime that I try to refresh the data appears the following error: "we couldn't refresh because your data gateway (Power BI – personal) is offline...
Need Help
alanhodgson's avatar
alanhodgson
Icon for Solution Supplier rankSolution Supplier
9 years ago

Hey Sea_and_Anne,

 

Is the PBI Personal Gateway icon in your task bar? If so, click and open it.

 

Should look something like this:

 

Personal data gateway