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Jeremy_Rogers's avatar
Jeremy_Rogers
Frequent Visitor
9 years ago

Gateway administrators cannot delete connections using Internet Explorer

I've recently found that for some odd reason I cannot delete an on-premises data gateway connection when using IE 11.0.9600.18426 in the "manage gateways" interface of app.powerbi.com

 

I can click the "..." next to the connection name and the remove option comes up, however the popup confirming deletion never appears in IE as it should.

 

The same activity works fine using Chrome.  Anyone else experiencing the same?  

Need Help

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi Jeremy_Rogers,

    Do you encounter the issue in Microsoft Edge or Internet Explorer? Based on my test, I am able to remove gateway data source in IE 11, for more details, please check the following screenshot.


    However, when I remove gateway data source by using Microsoft Edge, as your post, the popup confirming deletion doesn’t appear.

    Thanks,
    Lydia Zhang

    • Jeremy_Rogers's avatar
      Jeremy_Rogers
      Frequent Visitor
      9 years ago
      I encounter it in IE11. Specific version of IE11 in OP.

      I don have edge as I'm operating on a Win7 machine in this case.
      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi Jeremy_Rogers,

        I am not able to reproduce your issue even when I delete gateway source on a Windows 7 machine, please check the following screenshot. Could you please refresh your web page and clear cache in IE?


        Thanks,
        Lydia Zhang