Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric Certified for FREE during Fabric Data Days. Don't miss your chance! Request now

Reply
mgaynor
Helper I
Helper I

Gateway Performance PBI template file fails to refresh

Hello,

I'm attempting to setup/use  the Gateway Performance PBI template but it fails on refresh with the below messages.  I could use some help identifying the fail point.

- the log directory is correct and I have confirmed that the files are in the folder

- I have confirmed that the GatewayCore.dll is configured to enable both the Query Exectution Report and System counter Report.

- I have downloaded a new version of the template

- The gateway is at the newest version.

 

Thoughts?

mgaynor_0-1625065900813.png

 

1 REPLY 1
collinq
Super User
Super User

HI @mgaynor ,

 

The June gateway update was just released.  I would suggest updating the gateway to that version first to se if that resolves it for you.  This appears to have been a problem in an older version of the gateway during refreshes (like a 2020 version from what I can tell).  Let us know if you update the gateway and still encounter this issue.

 




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors
Top Kudoed Authors