Forum Discussion

hnguyen76's avatar
hnguyen76
Resolver II
6 years ago

Gateway Invalid Connection Credentials

Good morning,
I need advice and suggestions as I'm honestly lost here.

I built a very simple query that ingests two folders from an on-premise file server. We use a central gateway to connect to it  the data source location and it refrehes perfectly via Desktop but when I attempt to refresh it via Service it's throwing a credential issue with the sample appended table.

 

The thing is if I remove the append, the refresh works perfectly. It's only when I'm appending the two tables together that it's causing issues. Both sources have their privacy settings to "Organizational". Any ideas?

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    That's bizarre, does it also happen if you append as new?

    • hnguyen76's avatar
      hnguyen76
      Resolver II

      Yep. Any append I do will throw a fit. I thought it was a naming convention or folder location path but I renamed / created new folder location and still same issue.

       

       

      • Anonymous's avatar
        Anonymous
        Not applicable

        Out of curiosity, if you were to reference the two documents that you're appending, then append the two referenced documents (rather than the originals), does that cause the same error?