Forum Discussion
collinq
1 year agoSuper User
Gateway Installation
Hi all, I have an open ticket with Microsoft but that has not been helpful yet. I am hoping somebody here has some experience or knowledge about this.
I am trying to install the latest gatewa...
- 1 year ago
Is that a physical machine or a VM? Latest patches applied? Can you try on a different VM?
Maybe do a cleanup of the folders, just in case. Program Files and AppData.
- 1 year ago
Hi collinq
I am with lbendlin What I would suggest doing is, if it's a virtual machine, just to kill it and get a new one installed. If you cannot get the virtual machine reinstalled, I would go through the program files folder and make sure to delete anything relating to power BI as well as look in the control panel on installed programs to ensure that nothing relating to Microsoft or the gateway is installed to make sure it is uninstalled.