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Uncletobyq's avatar
Uncletobyq
Regular Visitor
2 years ago

Gateway Install Failure

Hi All,

I tried to install gateway but the error showed as follows:

The on-premises data gateway (personal mode) installer failed to download.
The request was aborted: Could not create SSL/TLS secure channel.

How should I fix it?

Thank you.

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    <The error “The request was aborted: Could not create SSL/TLS secure channel.” can happen during any download HTTP request. This error generally will correspond to firewalls, proxies or DNS filtering blocking the connection or an SSL/TLS cipher misconfiguration.>

    Your network or permission are not adequate to download with the installer. Check with your System Administrator

    • Uncletobyq's avatar
      Uncletobyq
      Regular Visitor
      2 years ago

      Thank you Thomas!  I will check with my system admin colleague.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi Uncletobyq ,
    Based on the testing, the gateway personal mode can be installed.

     

    You can view the following document to learn how to install gateway(personal mode).

    Use a personal gateway in Power BI - Power BI | Microsoft Learn

    Troubleshoot Power BI gateway (personal mode) - Power BI | Microsoft Learn

    If you have solved the issue, please consider Accept it as the solution to help the other members find it more quickly.

     

    Best Regards,

    Wisdom Wu