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knissm
New Member

Gateway Error when trying to create new connections

Hi All,

 

I'm trying to configure a new data source, which is data shared through a mounted driver.

For some reason when I publish my file and having to migrate the connections to my gateway I am getting errors.

 

In the first image the connection is not found, then I create a new connection with the files (all .xlsx and .csv)

knissm_4-1722354081359.png

 

Apparently the connections are updated successfully:

knissm_3-1722354012931.png

 

But if I try to refresh I get errors:

Apparently the gateway can't find the files, I get the same error for all connections.

knissm_2-1722353922502.png

 

 

Does anyone know what could be happening? SQL connections work, the problem seems to be with the .csv and .xlsm files

 

9 REPLIES 9
aj1973
Community Champion
Community Champion

Hi @knissm 

The problem is with Test1 and/or Test02. The gateway can't find the file or folder in the path.

 

Regards
Amine Jerbi

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But this name is just a name to identify the connection, isn't it?

Because i have the folder's path here

knissm_0-1722361508421.png

 

 

yep, i renamed the connections and the error is still showing

knissm_0-1722362405185.png

knissm_1-1722362430363.png

 

 

aj1973
Community Champion
Community Champion

"Report cards" and "External vulnerabilities" are these files or folders? If files what type/extension are they ?

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

"Report cards" and "External vulnerabilities"  are both folders

aj1973
Community Champion
Community Champion

Combined folders, and the folders contain what type of files? Structure of the files are the all the same?

You need to open power BI desktop and Power Query to verify 

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
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I've already checked, I even started a new report with the files isolated within each folder and I'm still getting an error.

 

knissm_0-1722364297271.pngknissm_1-1722364320378.png

😢

aj1973
Community Champion
Community Champion

There's a folder that's attached to your dataset/Report cards. Open the desktop and go to connections parameters, delete the path that's mentioned by the gateway error 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

It didn't help, I rebuilt the entire report removing folders and any parameters. 😢

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