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knissm's avatar
knissm
Regular Visitor
2 years ago

Gateway Error when trying to create new connections

Hi All,

 

I'm trying to configure a new data source, which is data shared through a mounted driver.

For some reason when I publish my file and having to migrate the connections to my gateway I am getting errors.

 

In the first image the connection is not found, then I create a new connection with the files (all .xlsx and .csv)

 

Apparently the connections are updated successfully:

 

But if I try to refresh I get errors:

Apparently the gateway can't find the files, I get the same error for all connections.

 

 

Does anyone know what could be happening? SQL connections work, the problem seems to be with the .csv and .xlsm files

 

9 Replies

  • aj1973's avatar
    aj1973
    Icon for Community Champion rankCommunity Champion

    Hi knissm 

    The problem is with Test1 and/or Test02. The gateway can't find the file or folder in the path.

     

    • knissm's avatar
      knissm
      Regular Visitor

      But this name is just a name to identify the connection, isn't it?

      Because i have the folder's path here

       

       

      • knissm's avatar
        knissm
        Regular Visitor

        yep, i renamed the connections and the error is still showing