Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric Certified for FREE during Fabric Data Days. Don't miss your chance! Request now

Reply
Anonymous
Not applicable

Gateway Error & Update App Button is not visible

Hello Team, I have been getting error as "There was a data source access error. Please contact the gateway administrator". The administrator has created a new data source for same tabular model even though it not working.

 

meanwhile, I could not update app once I published my report into workspace even If I manually added content and tried to update app. The button has been greyed out or throwing error as Failed to Update an App.

 

Could you please help me on this.

1 REPLY 1
ibarrau
Super User
Super User

Hi. Please make sure you are admin or member at the workspace. Only those roles can actually upgrade the app.

More info: https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-roles-new-workspaces#workspace-...

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Kudoed Authors