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3 Replies

  • Someone in your organization must have limited who can install gateway software.

    With the Fabric admininstrator role enabled, navigate to the Power BI service, select "Manage connections and gateways", toggle "Tenant administration" to On, then select "Manage gateway installers".

     

     

     

    • rodhnyco2903_'s avatar
      rodhnyco2903_
      New Member

      O problema ainda continua. Já testei essa configuração, mas não funcionou. O gateway permanece Off-line.

       

       

       

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi rodhnyco2903_ ,

     

    Based on the above log, the issue is related to Proxy. Please follow the steps to troubleshoot this issue.

     

    1. Make sure that you follow the instructions in this article to configure proxy settings for the On-premises Data Gateway. Please note that the default proxy configuration works with windows authentication. If your proxy uses another form of authentication, you will need to change the settings. You can check out proxy configuration instructions in this article:<defaultProxy> Element (Network Settings) - .NET Framework 

    2. Test that if your firewall or proxy blocks connections to the Azure Service Bus following the instructions in this article:Troubleshoot gateways

     

    Here is a similar case for your reference. Solved: Can't get personal gateway to get past my proxy - Microsoft Fabric Community

     

    Best Regards,

    Neeko Tang

    If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly.