Forum Discussion
Gateway Connection not configured correctly
I have a gateway that has been operartional for over 6 months with 6 active connections. The content of a dataset (SQL Table) associated with one of these connections changed recently. Around the same time my Scheduled Refresh' started failing for this one connection.
When I accessed the SETTINGS for the dataset I saw that the Gateway connection was not configured correctly.
The MAPS TO box was empty so I selectected the appropriate Data Source Configuration I had created but there wa no reaction to the entry on the part of the form. Typically in accepts the seeting and indicates the connection is now active. I then went to the setting and reset the login information, but this had no impact.
I have 5 conncections that are working and an unbable to identify anything different associated with the one that is not.
Any suggestions on what I am missing?
Hi,
Most often gateway error are caused by credential definition in your data source, firewall settings, gateway settings or gateway version. I guess in your case it is likely the 1 data source that has had changes doesn't have its settings up-to-date. I would start there and if it is configured correctly try to look for other possible causes. So press the gear icon and double check your settings there.
I hope this post helps to solve your issue and if it does consider accepting it as a solution and giving the post a thumbs up!
My LinkedIn: https://www.linkedin.com/in/n%C3%A4ttiahov-00001/
2 Replies
Hi,
Most often gateway error are caused by credential definition in your data source, firewall settings, gateway settings or gateway version. I guess in your case it is likely the 1 data source that has had changes doesn't have its settings up-to-date. I would start there and if it is configured correctly try to look for other possible causes. So press the gear icon and double check your settings there.
I hope this post helps to solve your issue and if it does consider accepting it as a solution and giving the post a thumbs up!
My LinkedIn: https://www.linkedin.com/in/n%C3%A4ttiahov-00001/