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VickyMarga's avatar
VickyMarga
Frequent Visitor
2 years ago
Solved

GWPipeline_Gateway_TimeoutError

Hello, for approximately 4 days now, the online data set has not been updated and the following error is displayed: {"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPi...
  • ibarrau's avatar
    2 years ago

    Hi. What sources does your semantic model get? how much it takes before the refresh fails? is it seconds or 10 minutes?

    This issue can be because your data is growing and now it can't refresh it during the timeslot you have by default with PowerBi (it can be changed) or the data source is so busy when the refresh is triggered that it can't reply the query as fast as the timeslot it has for returning it.

    There are two timeouts, the one that shows when it's taking too long for connecting the source (connectionTimeout) and the one that takes too much for getting the result of the query or table (commandTimeout).

    Let's see your answers about source and times to check if we can do something about that.

    Of course there could also be an issue with bandwidth.

    I hope that helps,