GWPipeline_Client_GatewayUnreachable Issue

Hi, Anonymous 

Thanks for the reply from GilbertQ , please allow me to provide addition:

You can view the gateway logs, which can provide a deeper understanding of what might be causing connectivity issues. You can collect and view logs as described in the Collect logs from an on-premises data gateway app documentation. Look for any errors or warnings that occur when a scheduled refresh fails. You can see:

Troubleshoot gateways - Power BI | Microsoft Learn

Because the issue occurs during a scheduled refresh and not when triggered manually, it may be related to the network configuration or throttling applied during a non-interactive session. Ensure that any firewall or network device configuration allows the gateway to communicate consistently with the Power BI service endpoint. You may need to work with the network team to ensure that the necessary URLs and ports are allowed. For more information, see the Power BI URL and IP address range documentation:

Add Power BI URLs to allowlist - Microsoft Fabric | Microsoft Learn

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Best Regards

Yongkang Hua

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