Free license user can't access shared reports

[sgenan]

Hi

We have a free license user who is being prompted to upgrade to Power Bi Pro when trying to access shared reports.  The user is unsure whether she had signed up for the pro trial previously.   Is it the case that when a trial expires the user cannot then access reports unless they have a pro license?

Thanks

[mustafaabusalah]

If you don't have premium license the power bi free licenses will not grant access to users. So to view the reports they need pro license.

[v-jialluo-msft]

^{Hi @sgenan ,}

^{Review the links below to re-add the data source and try updating the on-premises data gateway to the latest version}

Add or remove a gateway data source - Power BI | Microsoft Learn

^{Best Regards,}

^{Gallen Luo}

[v-jialluo-msft]

^{Hi @sgenan ,}

^{After copying the report to the Premium capacity workspace, regenerate the share link. Then let the free user open the link to view the report}

^{Best Regards,}

^{Gallen Luo}

[sgenan]

Hello @v-jialluo-msft 

User has tried a regenerated link and has fed back to me that they are still being prompted to upgrade.

thank you

[Burningsuit]

Hi @sgenan 

Make sure you're using a Premium Capacity workspace, Premium Per User does not alow free access.

Hope this helps

Stuart

[sgenan]

Hi @Burningsuit 

Yes the workspace is definitely premium per capacity.

Many thanks

[sgenan]

Hello @arvindsingh802 

Thanks very much for your reply.  We did actually test adding the reports to a premium workspace however the user could not view and again was prompted to upgrade to pro. 

[arvindsingh802 · Accepted solution]

Yes, once trial expires User will no longer access content shared by other users.

User need Pro licence to view report shared by others or the workspace should backed by Premium capacity.