Forum Discussion
Free license user can't access shared reports
Hi
We have a free license user who is being prompted to upgrade to Power Bi Pro when trying to access shared reports. The user is unsure whether she had signed up for the pro trial previously. Is it the case that when a trial expires the user cannot then access reports unless they have a pro license?
Thanks
Yes, once trial expires User will no longer access content shared by other users.
User need Pro licence to view report shared by others or the workspace should backed by Premium capacity.
8 Replies
- arvindsingh802
Community Champion
Yes, once trial expires User will no longer access content shared by other users.
User need Pro licence to view report shared by others or the workspace should backed by Premium capacity.
Hello arvindsingh802
Thanks very much for your reply. We did actually test adding the reports to a premium workspace however the user could not view and again was prompted to upgrade to pro.
v-jialluo-msftCommunity Support
Hi sgenan ,
After copying the report to the Premium capacity workspace, regenerate the share link. Then let the free user open the link to view the report
Best Regards,
Gallen Luo
Hello v-jialluo-msft
User has tried a regenerated link and has fed back to me that they are still being prompted to upgrade.
thank you
- Burningsuit
Resident Rockstar
Hi sgenan
Make sure you're using a Premium Capacity workspace, Premium Per User does not alow free access.
Hope this helps
Stuart
- v-jialluo-msft
Hi sgenan ,
Review the links below to re-add the data source and try updating the on-premises data gateway to the latest version
Add or remove a gateway data source - Power BI | Microsoft Learn
Best Regards,
Gallen Luo
If you don't have premium license the power bi free licenses will not grant access to users. So to view the reports they need pro license.
