Forum Discussion
Formatting issue in MS Edge Chromium
Dear Power BI community,
can you help me troubleshooting a special case?
The current situation:
we are working on a Power BI dashboard for internal reporting purposes. Development is done, we involved 100+ end-users to test it. Nobody experienced such a strange display in MS Edge Chromium.
(some of them had issues with old version of MS Edge or Chrome but after upgrading the browser, all issues were solved)
Issue:
we have a unique user who opens Power BI Portal in MS Edge (he has the latest version) and the report formatting is messed up. Changing to Chrome the report is fine again for the same user!
The difference in Edge:
- Wrong color scheme
- Wrong font & font size
- Some buttons are completely missing
I added some print screens about the expected layout and also about the problematic screen.
Can you help us what settings we should change or try?
Any advice or recommendation would be highly appreciated!
Thanks a lot for your help in advance!
Janos
correct layout
incorrect layout
8 Replies
- GilbertQ
Super User
Hi JanosUhrin
Could you check to see if the user and what zoom he has on his browser?Hi GilbertQ,
thanks for checking the case so quickly!
I checked your proposal for my userID (as the affected user is still inactive today) - I increased the zoom up to 150% but unfortunately, the layout (color, font size) remained the same; I mean correct.
i don't know why I have no permission to upload a photo to show you the outcome.
So for me the zoom change had an impact only on the size of the panels inside the report: - left side navigation panel increased, right side dashboard panel decreased - but still, the visuals inside the dashboard panel were ok.
I think the problem is not here but somewhere else.
Thanks,
Janos
- GilbertQ
It would appear that there is some setting on the users PC that is causing this issue.
