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rahuldas_vgm
Helper I
Helper I

Folder Data Source not getting connected or refreshed in Power BI service

Hello,

 

I have a PBI report which has two folders (stored in onedrive- added shortcut) which are being used in the report. On PBI desktop refresh is working fine, but once I upload on PBI service, and try to refresh, it is saying unable to find the folder/file location. I am sharing the error box below. Any suggestion or advice would be of great help! 

 

Thanks!!

 

Failed to update data source credentials: File or Folder: We couldn't find the folder 'C:\Users\Rahul.Das\OneDrive - VGM Consultants Pvt Ltd\Database\ConvoxDownload\ALL_APR\Process Specific\Rama\Kol135\APR\*'.Hide details

Activity ID:a18bbb54-48ab-468f-a486-0ffeb5696e9a
Request ID:26377391-2946-5131-88d3-2eb5fa18354d
Status code:400
Time:Mon Dec 05 2022 12:12:44 GMT+0530 (India Standard Time)
Service version:13.0.19491.58
Client version:2211.2.11230-train
Cluster URI:https://wabi-india-central-a-primary-redirect.analysis.windows.net/
2 REPLIES 2
rahuldas_vgm
Helper I
Helper I

Thank You @collinq for the help. I believe the problem was with the older version of Gateway, which on updating resolved the issue for me. Thank You again. 🙂

collinq
Super User
Super User

HI @rahuldas_vgm ,

 

The issue appears to be that you are trying to use a local drive ('C:\Users\Rahul.Das\OneDrive -......" )  .  The service needs to have the FQDN file path in the gateway and not just the "C" drive.  This is because the "C" drive is only meaningful to the local computer.  This article may be helpful:

Use OneDrive for Business links in Power BI Desktop - Power BI | Microsoft Learn




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