Forum Discussion

ShanekaF's avatar
ShanekaF
New Member
6 years ago

Filters removed once embedded to website

Hi,

 

I have created a dashboard in Power BI desktop, uploaded it to the web workspace and generated an embed code for our company website. It loads fine for a while, but after checking  back a few days later, some of the filters are no longer applied, and it is displaying data that is not on my desktop version, or the version in my workspace.

 

Example visualisation below - this is the display in both desktop version and in my workspace.

 

 

 

This is the same visualisation, however my page level filters have now come off.

 

Does anyone know why this may be happening or how to fix it?

 

Thanks,

Shaneka

4 Replies

  • Icey's avatar
    Icey
    Icon for Community Support rankCommunity Support

    Hi ShanekaF ,

    Do you change the page filter before? 

    1. If you do, it takes about an hour to synchronize changes. Please wait patiently.

    2. If you don't. Please revoke embed and re-embed again.

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • ShanekaF's avatar
      ShanekaF
      New Member

      Hi Icey,

       

      Thank you for replying.

      I have not changed the page filter. It is uploaded to the workspace exactly as it is and an embed code is generated.

       

      I have re-embedded a number of times, and checked back in a couple of hours to see if anything has changed but this doesn't seem to work.

       

      Thanks,

      Shaneka

      • Icey's avatar
        Icey
        Icon for Community Support rankCommunity Support

        Hi ShanekaF ,

        I can't reproduce your issue. If you are a pro user, not a trial, I suggest you to create a support ticket to get further help.

         

        Best Regards,

        Icey

         

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.