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- 2 years ago
Update received today:
Greetings ! Wish you happy new year! This is to keep you informed over the issue, As we received an update from our Product team as it is a known issue our Product team have identifies and working on the fix. We request you to please try in 4th week of jan 2024.
Update received today:
Greetings ! Wish you happy new year! This is to keep you informed over the issue, As we received an update from our Product team as it is a known issue our Product team have identifies and working on the fix. We request you to please try in 4th week of jan 2024.
Our engineering team is working on the fix and will be deployed by Jan 19th, 2024.
- tigi2k2 years agoNew Member
Thank you for the update. I appreciate your team's efforts in working on the fix. However, it seems like the issue hasn't been resolved yet. Can you please provide me with any additional information or updates on the progress? Your assistance is greatly appreciated.
- guitar___2 years agoFrequent Visitor
Hi, I'm a regular user like you 🙂 just quoting from the open support ticket. Unfortunately the meeting that was scheduled with me today got no-showed and I confirm on my end as well: it is not fixed and issue still occurs.
- tigi2k2 years agoNew Member
Thank you for clarifying the situation. May I confirm that you initiated the support ticket? If so, could you kindly keep me informed of the resolution once you've had a chance to meet with them? Your updates would be greatly appreciated.