Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
10 years ago
Solved

Filters disappeared

Hello, I got one problem on PBI Online, many weeks ago. I don't know what's happened, I can't modify a report no more. On the Filters part, the elements appear one second and disappear. So I can't...
Need Help
  • Greg_Deckler's avatar
    Greg_Deckler
    10 years ago

    Hmm, OK, I tried this in IE11 and Chrome 47.0.2526.106 m and they both worked. Report | Edit Report | click visualization and I have stuff in the filters and the pencil icon. All of this is on Windows 10 and Windows 8 machines. You can try clicking on the smiley icon in the upper right and sending a screen shot to support. I generally hear back from them very quickly and they are very helpful, they may be able to diagnose what is going on.

  • MPeinado's avatar
    MPeinado
    10 years ago

    Hello

     

    I had the same issue.  I have resove it upgrading IE to IE11.

     

     

Greg_Deckler's avatar
Greg_Deckler
Community Champion
10 years ago

Hmm, OK, I tried this in IE11 and Chrome 47.0.2526.106 m and they both worked. Report | Edit Report | click visualization and I have stuff in the filters and the pencil icon. All of this is on Windows 10 and Windows 8 machines. You can try clicking on the smiley icon in the upper right and sending a screen shot to support. I generally hear back from them very quickly and they are very helpful, they may be able to diagnose what is going on.

Anonymous's avatar
Anonymous
Not applicable
10 years ago

Ok, that's what I will do.

 

At the office, I'm on Win7 and IE => do not work

At home, I'm on Win8 and Chrome => work

Unfortunately, here is the issue...

 

Thank you!

  • MPeinado's avatar
    MPeinado
    Advocate I
    10 years ago

    Hello

     

    I had the same issue.  I have resove it upgrading IE to IE11.

     

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      10 years ago

      You're right, it's perfect with IE11!

       

      Thank you