Forum Discussion
Filters disappeared
- 10 years ago
Hmm, OK, I tried this in IE11 and Chrome 47.0.2526.106 m and they both worked. Report | Edit Report | click visualization and I have stuff in the filters and the pencil icon. All of this is on Windows 10 and Windows 8 machines. You can try clicking on the smiley icon in the upper right and sending a screen shot to support. I generally hear back from them very quickly and they are very helpful, they may be able to diagnose what is going on.
- 10 years ago
Hello
I had the same issue. I have resove it upgrading IE to IE11.
I'm on Win7 and IE (same way with MFirefox).
I'm not an english speaker so it's hard, for me, to be clearer.
It was working and it's not working few weeks ago.
The part, in "Vizualisation", under the filter logo (and the pencil) is empty. I don't see "values" and "Filters". It appears very quickly when I click on the bars (filter logo). Si I'm not be able to change any filter or add something (values or filters or axe...)
Idem with the other logo (pencil).
Hmm, OK, I tried this in IE11 and Chrome 47.0.2526.106 m and they both worked. Report | Edit Report | click visualization and I have stuff in the filters and the pencil icon. All of this is on Windows 10 and Windows 8 machines. You can try clicking on the smiley icon in the upper right and sending a screen shot to support. I generally hear back from them very quickly and they are very helpful, they may be able to diagnose what is going on.
- Anonymous10 years agoNot applicable
Ok, that's what I will do.
At the office, I'm on Win7 and IE => do not work
At home, I'm on Win8 and Chrome => work
Unfortunately, here is the issue...
Thank you!
- MPeinado10 years agoAdvocate I
Hello
I had the same issue. I have resove it upgrading IE to IE11.
- Anonymous10 years agoNot applicable
You're right, it's perfect with IE11!
Thank you