Forum Discussion

Switto's avatar
Switto
Icon for Helper IV rankHelper IV
5 years ago
Solved

Filter not working for other users in Service

Hi Team,

I have created a report and applied "Filter in all pages" filter and published the report to services.

 

I am able to see the filtered data in my system, however, others who have access to this report are able to see the whole report without the filtering. As it will be shared with a large audience, can't tell them all to apply filters manually.

 

I have published reports earlier in this manner, however, facing this kind is first hand.

 

Please suggest the way out.Thanks 

S

 

 

 

 

 

  • Hi Switto 


    Can you make sure that all the users have clicked on the Reset to Default button to ensure that the new changes are applied.

     

     

     

    After which they could then use the new filter option?

4 Replies

  • Thanks GilbertQ for the solution. I will check with my mates to do so, but the question remains as to why this is happening.

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User

      Hi Switto 

       

      This could be happening because the Persistent filters have been set on reports, which allows users to keep and remember their filters of their reports.

    • RandallP's avatar
      RandallP
      Frequent Visitor

      Did you ever find out WHY this is happening? I would like to apply a filter on Desktop app, share & publish to others and would like the filters I applied to apply when others open the report in service

  • Hi Switto 


    Can you make sure that all the users have clicked on the Reset to Default button to ensure that the new changes are applied.

     

     

     

    After which they could then use the new filter option?