Forum Discussion

AndreaBrunello1's avatar
AndreaBrunello1
Frequent Visitor
5 years ago

Filter not showing values

Hello,

 

I am experiencing a problem with the filters on pbi service.

 

Despite on the desktop version it works correctly, the same filter on the online version is not working. It basically showes no values and give no option to select. There are not other filters on that could cause that. 

 

DESKTOP

 

   

 

ONLINE

 

 

 

If I delate and insert again from desktop, it will start working correctly again. But after a few days it is not working anymore.

 

Any idea?

 

thanks

Need Help
Tips and Tricks

2 Replies

  • collinq's avatar
    collinq
    Super User
    5 years ago

    Hi AndreaBrunello1 ,

     

    In Desktop, it mightbe worth selecting the "interactions" to make sure that no hidden slicers exist.  Also, confirm that there is nothing in the "Filter" area.  In the Service, select the "reset to default" to confirm that there is nothing hidden as well.  Let us know if any of those resolve this (and we know that it might take a few days because you said it works and then doesn't anymore later).

    • AndreaBrunello1's avatar
      AndreaBrunello1
      Frequent Visitor
      5 years ago

      Hi collinq 

       

      many thanks for your answer.

       

      Unfortunately none of the three solutions worked on that.

       

      Do you have any ideas?

       

      bests