Filter Pane values changing colour to Black when published to the cloud

Hi MVenables 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi,

You are not alone on this issue. We also have a support ticket in for the same issue. We have been asked to try multiple browsers, clear cache, dark/light theme, use different JSON files, use no JSON file, and all resulted in the same issue. We recently were asked to roll PBI Desktop back to February 2024 as a temporary solution but that still didn't work. We noticed the issue 3 - 4 weeks ago but have not found a solution as of today. 

Hi MVenables 

Based on my speculation, maybe it's a browser issue, could you confirm if the issue persists on different browsers, or when accessing the Power BI service via incognito/private browsing mode? This can help troubleshoot browser-specific rendering issues.

Additionally, it can be helpful to know if this color change behavior is observed in all reports or in specific reports. This information helps narrow down the cause, whether it's related to a specific report configuration or broader service behavior.

Looking forward to hearing from you to help you further.

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Confirming that we are seeing exactly the same thing on our service. All filter pane text has suddenly gone dark grey. To my knowledge, it is not possible to change the colors of the individual data items in the filter pane either (eg check box color, text color, count color), so this is a PBI service issue. We tested this on both Edge, Chrome and Safari, just in case it was a browser issue, but they all show the same result. We also tried changing the filter pane font just in case that was somehow causing it, but no luck. Power BI Desktop (April 2024) is fine.

Hi both,

Yes i have just tried it in other browsers also and it comes up with the same result. It is across all reports not just specific ones, thanks for the responses on this matter, what date does the April 2024 update get released please? As i am hoping it will fix this issue when it happens

You can clear your browser cache. Then it will fix the issue in the Power Bi Service version.