Forum Discussion

jismith's avatar
jismith
Icon for Advocate I rankAdvocate I
6 years ago

Filter Issue: "Select All" not holding selections when using filter search bar

Hi,   I want end users to be able to EXCLUDE one or more products from a (very large) number of products.  The only way I could make this work was to use a Basic Filter and follow the steps:   S...
Need Help
VasTg's avatar
VasTg
Icon for Memorable Member rankMemorable Member
6 years ago

jismith 

Is it in service(Reports/Dashboards) or Apps? Try these steps

 

1. Reset to default.

2.Try the report in new incognitive window in a new browser

3. Update the app it is published to app

4. Restart your capacity.

 

Let us know 

 

If this helps, mark it as a solution

Kudos are nice too

jismith's avatar
jismith
Icon for Advocate I rankAdvocate I
6 years ago

VasTg thanks.  Unfortunately none of those things fixed it.

  • VasTg's avatar
    VasTg
    Icon for Memorable Member rankMemorable Member
    6 years ago

    jismith 

     

    Could you post a screenshot of the filter? Are you using any custom slicer?

     

    Hope you are not clicking on the "Clear selection" icon mistakenly..

  • v-lid-msft's avatar
    v-lid-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi jismith ,

     

    Sorry for that, we cannot reproduce this issue on Import Mode Or Live Connection. We have the same result in Desktop and Service. Are you using the Live Connection Mode?

     


    Best regards,