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cpp's avatar
cpp
Frequent Visitor
5 years ago

File couldn't be created when exporting underlying data

Hi! I got this error message when I tried to export underlying data into Excel file from some visuals on a report in a Power BI Serivce workspace. I was able to export underlying data from the same v...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi cpp 

Does this issue happen to one report or all reports? 

 

Please contact your Power BI admin to check if the Export to Excel feature is disabled for you: 

 

I have a test that disable Export to Excel in Tenant setting and select export summarized data and underlying data in report setting.

 

Then Export the underlying data to excel, I see this error as well.

You may refer to this blog for more details: service-admin-portal

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

  • cpp's avatar
    cpp
    Frequent Visitor
    5 years ago

    Hi Rico, 

     

    Thank you for your reply! This issue happens to one report. I am still able to export underlying data from other reports. I reached out to our Power BI Admin and confirmed that the Export to Excel feature is enabled. Is there anything else that I can try?

     

    Thank you for your help! 

     

    -Cai

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      did you figure it out? same problem here.