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v-nmohamed's avatar
v-nmohamed
Microsoft Employee
4 years ago
Solved

File contains corrupted data

Dashboard was refreshing normally and suddenly I started to receive this type of error when trying to refresh from Power BI Service. However, the dashboard refreshes normally from the Power BI Deskto...
Need Help
  • v-robertq-msft's avatar
    v-robertq-msft
    4 years ago

    Hi, 

    According to my research, this issue can be caused by multiple reasons, you can have a check:

     

    Core excel > 30MB
    Excel has password
    Permission issue
    Corrupted model
    Wrong type, error format, value issue, etc.

     

    If you still have a problem, you can try these steps to find if they can be useful:

     

    First, make sure the PBI desktop is the latest version.
    Then please delete the data source (File -> Options and Settings -> Data Source Settings) and reconnect to see if it works.
    Please make sure all permission and credentials are correct.

     

    Thank you very much!

     

    Best Regards,

    Community Support Team _Robert Qin

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-nmohamed's avatar
v-nmohamed
Microsoft Employee
4 years ago

Hello Gilbert,
I have the latest Power BI Desktop version and same for gateway but problem still persists. It works for other dashboards to be published on same workspace without any problem.. Same version same workspace and same everything but different dashboards.. there is a problem with this one specifically and the issue is not clear.

v-nmohamed's avatar
v-nmohamed
Microsoft Employee
4 years ago

this is a snip of what I am getting as an error