Forum Discussion
Feature usage and adoption not working
Hi twiek
We finally figured it out... there's a section in the documentation that talks about reinitializing the admin workspace.
These were the steps we took to finally fix the app:
- Logged into Fabric
- Navigated to the Admin Monitoring workspace
- Captured the Workspace Id
- Opened up developer tools in the browser, navigated to the network tab, and filtered on Fetch/XHR. Then refreshed the page so we could grab the bearer token (it's a short-cut we use to get a bearer token when using something like Postman). Any fetch request should have the bearer token in the headers... so just pick one (in the image here I picked base), and then on the right, under "Headers" you can scroll down to find the bearer token under authorization.
- Then we used postman to make a DELETE call to the endpoint from the Microsoft article using the Workspace Id and bearer token (just toss the bearer token under Authorization). I'm not sure how familiar you are with Postman, but if you have any questions just let me know. You should get a 200 back if the delete is successful.
- Went back to the browser and refreshed the page... It basically reinstalls the admin workspace apps. Then it will refresh the underlying semantic models. And in about 15 minutes our usage app started working again.
No idea why Microsoft has made this such a convoluted process. The fact someone has to use the underlying APIs to fix their broken apps is just absurd IMO. Great job w/ the usability there Microsoft.
Hope this helps. If you have any questions or run into any problems just let me know.
It appears that you're encountering issues with the Power BI Admin Monitoring feature and the associated "Feature usage and adoption" dataset and report. The errors you're seeing suggest that there might be a problem with the data refresh process for this particular dataset.
Here are a few steps you can take to troubleshoot and potentially resolve the issue:
1. **Check Dataset Refresh History**: Navigate to the dataset settings in the Power BI service and review the refresh history for the "Feature usage and adoption" dataset. Look for any failed refresh attempts and examine the error messages to identify the underlying cause.
2. **Review Data Source Connections**: Although the "Feature usage and adoption" dataset is a standard Power BI dataset, it still relies on underlying data sources for its data. Ensure that any required data source connections, such as Azure Activity Logs or Office 365 usage reports, are properly configured and accessible.
3. **Check Gateway Configuration**: While the "Feature usage and adoption" dataset primarily relies on cloud-based data sources, it's possible that there may be some dependencies or configurations related to on-premises data gateways. Verify that your data gateway is running and properly configured, even though it shouldn't directly affect this particular dataset.
4. **Contact Support**: If you're unable to resolve the issue through the above steps, consider reaching out to Microsoft Support for assistance. They can provide further guidance and investigate any potential issues with the dataset refresh process.
5. **Community Forums**: You can also post your issue on the Power BI Community forums to see if other users have encountered similar problems and to seek advice from the broader Power BI community.
By following these steps and investigating the potential causes of the dataset refresh errors, you should be able to identify and address the issue with the "Feature usage and adoption" dataset and report.
Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!