Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI DataViz World Championships are on! With four chances to enter, you could win a spot in the LIVE Grand Finale in Las Vegas. Show off your skills.

Reply
doddv
Frequent Visitor

Failure Notice when sharing to External User

I am trying to share a dashboard with an external user but no matter what email I use, I get a Failure Notice reading "Failed to grant access". I have "share to external users" enabled in the Admin Portal Tenant settings.

 

Can anyone help me figure out why this is happening and how to fix it? Thank you!

 

doddv_0-1635516716130.png

 

3 REPLIES 3
TomMartens
Super User
Super User

Hey @doddv ,

 

this document contains everything one has to know, to share content with external users: Distribute content to external guest users with Azure AD B2B - Power BI | Microsoft Docs

 

But you have to be aware that sharing content means these have to have a license (no matter if the user is internal or external).
There are just two ways of sharing content for free:

  1. using the function "Publish to web" but this is not recommended as the content can be accessed by everyone who knows the link.
  2. the content is hosted in an app, that is backed by a Premium per capacity license.

Hopefully, this helps to tackle your challenge.

 

Regards,

Tom



Did I answer your question? Mark my post as a solution, this will help others!

Proud to be a Super User!
I accept Kudos 😉
Hamburg, Germany
collinq
Super User
Super User

Hi @doddv ,

 

Are you the owner of the Dashboard/report?  Do you have a license? Is this a national cloud, govermental cloud or other secure cloud?  There are a number of limitations for sharing in addition to the permissions in the Admin Portal.




Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!
Private message me for consulting or training needs.




doddv
Frequent Visitor

Yes - owner of the dashboard and report. Yes - I have a pro license. No cloud. Not a premium tenant. But, I have heard that you should be able to share with external users for free?

Helpful resources

Announcements
Feb2025 Sticker Challenge

Join our Community Sticker Challenge 2025

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

Jan NL Carousel

Fabric Community Update - January 2025

Find out what's new and trending in the Fabric community.